Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Web Site Control Panel you will find a detailed Help section offering loads of help articles and frequently asked questions. They are compiled by our support team of skilled techs. Simply type in your question and our intelligent software will return the best possible answer.

  • Top quality support service

  • Instructional Videos

  • We have compiled a selection of step–by–step video tutorials that visually demonstrate how you can solve a common issue connected to your cloud web hosting plans account. You will find the video clips in the Help section.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 customer support service with a 60–minute response guarantee. Our team of knowledgeable technical support engineers will be online for you to attend to all the inquiries that you could possibly have. During non–peak hours, a response will be provided in even less than twenty minutes.