There're a lot of cloud web hosting providers out there, still the majority of them are resellers who have minimal resources, especially when it comes to support. One of the ways to distinguish them is the option to get in touch with the company by phone. The type of support that you can get through this method of communication varies depending on the supplier - some offer dedicated phone support, various others offer basic and customer support only because some issues are more time-consuming and it is much easier to be resolved with a trouble ticket, particularly if the issue needs to be escalated. Still, it is good to know that you can reach your web hosting provider as there are various small issues that can be taken care of without difficulty and in a timely manner with a call, not mentioning that you'll be able to get more information regarding the services even before you become a client.

Phone Support in Cloud Web Hosting

If you choose to employ one of our cloud web hosting plans, you can talk with our customer support team via phone for 14 hours per day. We can assist you in choosing the perfect plan for your websites because we realize that it is better to discuss this kind of issues with a live person. In case you already have an account, we will help you with all sales/billing questions as well as general matters, even with some tech situations which do not need a lot of time or escalation to an administrator because it will be more convenient to open a ticket for time-consuming matters and have the correspondence in a single place. We have telephone numbers in the United States, the UK and Australia, so you're able to call the one you prefer and talk with one of our agents.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there is always somebody to assist you when you have any queries about the semi-dedicated server packages that we provide. Whether you would like to find out more about our packages, you have a billing issue or some general problem, you can give us a call. Although some more complex matters could need a support ticket in order to give time to our tech support team to investigate, we are able to help you with many tech questions on the phone as well, saving you precious time and efforts. As we have data centers on 3 continents - in the U.S.A., Great Britain and Australia, we have local telephone lines in all of these countries as well. If you are in a different country, we have a global number where you're able to contact us.