When your web hosting supplier supplies live chat support, you are able to speak with a representative live and learn helpful info or get a problem resolved promptly. The main advantage of using chat as an alternative to calling to consult with a live person is that you will need only a computer with access to the web, so that you won't pay any rates if you're in another state or country. What's more, it'll be easier to copy and paste data such as domain names, usernames or error messages in other words details which are sometimes difficult to give to the other party on the phone. The real-time chat is also a faster approach to contact your website hosting company's support crew in comparison to using a ticketing system. What's more, when some situation requires some more time to be resolved, you can do something else entirely while you wait for support on the live chat, so that you won't lose time - something that's not possible in case you are on the telephone.

Live Chat Support in Cloud Web Hosting

We provide a live chat assistance service for all of the cloud web hosting plans that we offer and we are able to help you with almost everything live. In case you don't have an account with our company yet, we'll be able to provide you with more information about the packages in order to help you to pick the most suitable package. If you are an active customer, we can assist you with any general or billing matter along with with plenty of common tech matters, for example an e-mail address installation in a desktop email client. When you can't phone us for whatever reason or you're in a country where we don't have a local telephone number, our live chat will be the best option to contact us. Needless to say, some issues need more time to examine and test, therefore you'll need to open a support ticket to our technicians, however, we're able to save your time and help you with quite a lot of troubles on the chat.

Live Chat Support in Semi-dedicated Servers

We provide live chat support that is accessible to all of our prospective and current clients. If you are looking for a new hosting account, you can chat in real time to one of our agents and receive more info about our Linux semi-dedicated hosting plans so as to select the right plan for your websites. In the event that you already own an account with us, we will be able to assist you in a very timely manner with general, billing and 1st level techissues. Though sometimes you may have to open a ticket because there're problems that cannot be resolved on the live chat, we will help you with various common tasks, such as installing an e-mail account in an e-mail client or forwarding one domain to another. In this way, you'll enjoy quick support and you'll save a long time.