Regardless of the fact that the web hosting service supplied by the different companies is practically the same, every provider has a personalized platform with its own tweaks and ways to execute certain things. That is the reason why, a huge knowledge base would be truly helpful both for persons with zero practical experience and for technically competent individuals who will sooner or later discover how certain operations are carried out, but will lose valuable time meanwhile. The aim of such a knowledge base is to make the hosting service fast and easy to use, saving users both time and effort. The consequence is more satisfied clients, as they can effortlessly find the info they’re searching for, and significantly less work for the help desk support staff, because usually the vast majority of the inquiries and difficulties that customers have got are already described in the knowledge base. Given that the articles are competently written and encompass more topics, you will be able to get to know more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Web Hosting

If you buy a cloud web hosting account from our company, you’ll be able to access our exhaustive online documentation where you will find info about just about everything connected to our hosting plans. The topics range from how to set up an e-mail account on your feature phone, to how to accomplish different things using an .htaccess config file. The articles themselves are written in a simple-to-comprehend way and feature step-by-step guidelines on how to perform a given operation in your Hepsia Control Panel. You can also find information that’s not associated directly with Hepsia, for example one that concerns applications on your desktop PC. The complete archive of articles will be located in the Help section of the Control Panel, but the ones that are dedicated to a particular Control Panel section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you’ll be able to learn virtually everything associated with your account.

Extensive Online Documentation in Semi-dedicated Servers

Our Linux semi-dedicated hosting plans include in-depth online help documentation where you will find info about all the functions that our in-house built Hepsia Control Panel offers, in addition to solutions to various questions and complications that you could face. All setup manuals offer step-by-step specifications, which is the reason why you will not need to worry about omitting something in case you would like to export a MySQL database, for example. The troubleshooting articles encompass a number of different conceivable reasons for specific issues and the solution for each one of them, so in case you aren’t able to send emails even though you have the right settings, for example, you can quickly see what the reason for this may be and rectify the issue with a couple of clicks in your email client. As the Hepsia Control Panel offers quite a lot of features, you will be able to find relevant articles in every single section. In case you wish to examine all help articles, click on the Help link, which is located in the top right corner of the window.